# Frequently Asked Questions

### Tippy is not responding in my server! <a href="#not-responding" id="not-responding"></a>

**Please first make sure to check the** [**status page**](https://tippy.cafe/status)**.**

If the status page doesn't report any errors, and Tippy still isn't responding, please follow these steps. First, try pinging Tippy, usually Tippy will respond with it's current prefix. If Tippy responds, but doesn't respond to commands, make sure you didn't disable any channel/command.

To check for this, run the command `*enable`. If Tippy responds to this command, but not other commands, it means either a channel, category, or command has been disabled in your server! Enabling it again should resolve the issue.

If Tippy doesn't respond to the ping, make sure to check it's permissions in both the entire server, and the specific channel you're using it in. Tippy needs the `View Channel`, `Send Messages`, and `Embed Links` permissions to work.

### How do I use DM Confessions? <a href="#dm-confessions" id="dm-confessions"></a>

{% content-ref url="/pages/q1dffGBo12kvv0SDaqdG" %}
[DM Confessions](/modules/confessions/dm-confessions.md)
{% endcontent-ref %}

### How do vote reminders work? <a href="#vote-reminders" id="vote-reminders"></a>

{% content-ref url="/pages/XMtB5q3FTDI78C3TkyZh" %}
[Vote Reminders](/modules/vote-logging/vote-reminders.md)
{% endcontent-ref %}

### Tippy's slash commands don't show up! <a href="#slash-commands" id="slash-commands"></a>

[Slash commands](https://support.discord.com/hc/en-us/articles/1500000368501-Slash-Commands-FAQ) are a recently new feature from Discord. If you had Tippy in your server before Tippy implemented slash commands, all you need to do is use the [invite link](https://discord.com/oauth2/authorize?client_id=739936819721797642\&permissions=275683601494\&scope=bot%20applications.commands) and add it to your server again. There is no need to kick Tippy before, just reusing the invite link will add the slash commands!

### Ping on join related issues

{% content-ref url="/pages/uviZs3SaP0gy6IL0VDSY" %}
[Common Issues](/modules/ping-on-join/common-issues.md)
{% endcontent-ref %}

### Confession related issues

{% content-ref url="/pages/6xceEr27gIwFLuVVePtT" %}
[Common Issues](/modules/confessions/common-issues.md)
{% endcontent-ref %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.tippy.cafe/knowledge/faq.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.