# Common Issues

### “The webhook could not be made” <a href="#no-webhook" id="no-webhook"></a>

This means Tippy was not able to create a webhook for the channel you are trying to configure ping on join in. To fix this issue, make sure Tippy has the correct permissions in the channel

![](/files/3Lg5Ulj2jEqMtDOYHdzB)

Once you made sure Tippy has these permissions, you can add the channel to the setup again.

### Channels getting removed from the setup

Tippy has an automatic built-in protection to remove channels it is not able to ping in. Usually this occurs when the webhook was deleted, when Tippy lost some permissions, or when the channel gets deleted. If this is the issue, follow [these instruction](#no-webhook).

Sometimes this occurs as a result from an internal error at Discord. This usually doesn't happen, but when it does, simply add the channel back to the setup.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.tippy.cafe/modules/ping-on-join/common-issues.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
